I even tried using calling on the telephone and acquired nowhere; all I could hear is actually a recurrent information and Once i request to talk to customer relations, I'd get cling up on.
However endeavoring to obtain anyone to help me with my issue. Have despatched a message to the AA site using a response that manufactured no perception. Have known as and been informed to send the message. I attempted to response into the information that created no sense And that i been given an e-mail back stating which the e-mail address I responded to will not be is use.
I are already endeavoring to get yourself a response from another person in purchaser service, Marjorie Nir, I used to be awarded two X $two hundred voucher but the “click here ” button only will take me back into the AA Web page.
When we boarded flight 556 in monte go bay currently we were being the 1st folks within our portion of the cabin and we recognized a backpack tucked powering row eight without having human being wherever that it belonged to . We pointed it out to a man using an AA uniform who seemed to be a passenger and he was really rude stating it belongs to an AA worker and obviously I need to have not been on this sort of airplane right before. My spouse And that i experience really not comfortable with this type of response from one within your staff members!!
rosity to us shareholders. Administration and all staff of AAL are certainly doing an excellent career, mirrored during the regular rise of
My spouse and I had top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were being alleged to get there in Denver at one:30 pm. The leg away from Charlotte, nc was an complete nightmare. We were being delayed, experienced a crew transform, no water or ice, and so on.
I obtained an airline ticket by means of expedia for travel in March 2016. the data gained with my invest in indicated which i must Get hold of the airline for seat assignment. Nowadays, I contacted the airline, excellent customer service . On the other hand, I used to be informed that for the reason that I did not procured my ticket straight from your airline, there might be a demand for me to acquire a seat.
Hi，I wished to question questions on deliver a cat from your U.S. to China, so I identified as your Chinese service. The lady identified as Annie picked my telephone. I requested my dilemma and she explained ” there isn't any way” I mentioned another person informed me it is possible. She explained ” They can be lying” she didn't give me any rationalization. I chose to contact once more, A different woman answered my simply call.
Member. I offered to purchase the seats because I employed most of my miles on this family vacation. I don’t comprehend whenever I fly American I've trouble’s.
What good is composing your displeasure to this so termed “buyer service” if nothing is finished to deal with the criticism.
I had been seeking to acquire ticket for fifteen calendar year old son and couldn’t use website for he was thought of slight. I referred to as shopper service and he or she assisted me with airline invest in. I specifically questioned if I necessary to terminate if I i was reading this could in 24hours. This attendant explained Indeed. I discovered four hours later the reason son would wish to fly was cancelled. I called back to terminate the flight the attendant informed me I couldn’t terminate flight and it was a nonrefundable ticket. I instructed her situation as stated over she claimed she couldn’t do anything at all. I questioned to get a supervisor, I acquired just one and spelled out the situation, she said I couldn’t cancel it and get my money back she was really rude and hung up on me. I termed back again to question for another supervisor and as I had been speaking to this supervisor she educated me that the final supervisor said in her history I refused voucher. What at any time a voucher was I wasn't even certain. Then next supervisor informed me what she imagined. Hence the flight wasn’t cancelled since she said to attend a couple times ahead of I make my ultimate selection and he or she would wave switching rate to do so and I shouldn’t have any difficulties.
the AA human being within the AA terminal to be really snide, when the truth is I had carried out all the things in my control to get to the plane inside of a well timed style.
I've a request reference amount 14716375252 from a excursion taken previous Nov. I wish to know the businesses reaction.
My partner and i had a flight leaving Richmond Virginia that has a remaining desired destination of Seattle Washington. We have been knowledgeable about flying and had flown other Airways previously that 7 days likely to and from numerous Places. We experienced all our details and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those who are flying are armed service personnel so we started out in excess of and waited in line to talk to the agent with the counter. When we were being up in the counter we told a lady at the rear of the counter that my partner is during the armed forces and we experienced two luggage to examine in. Thats when we have been educated that our bags wherever more than pounds and It could be 250$ extra. We requested for your lady to point out us the place the package pricing is published. She was unable to deliver that information and facts and went on to inform us we could glance it up ourselves. My partner who is enlisted during the U.S. Coastline Guard has never experienced to pay for added or any sum for baggage, on orders or personalized. My partner gave her the 250$ and that's when the agent we had been speaking with soon grew to become extremely rude and threatened to terminate our total flight.